Users

These articles will help you administer different user accounts in your organization

Creating a user

This article will show you how to manually create a user's account for someone in your organization. If you would like a user to set up their own account they can inside the Spirit app or by following this link. Heads up! This action requires the "Edit Users" permission. If you do not h...

Admin privileges

User permissions allow users in your organization to administer certain aspects of Spirit. Any user in your organization can be granted a permission. For example you might want a certain user to only have the ability to edit events but not see user data. Permissions are the perfect way to handle ...

Edit a user's info

This article will show you how to edit a user's account in your organization. For help changing a user's permissions click here. Heads up! This action requires the "Edit Users" permission. If you do not have this permission you will not be able to edit users. Your organization's adminis...

Reward points

Sometimes you might want to manually award a user points for doing something other than checking in. Let's say you're doing a canned food drive and a user donates 5 cans of food. You might want to award them 5 points. Let's take a look at how to do this. Heads up! This action requires the "E...

Change a user's team

There may come a time when you will need to switch an individual user's team. If you need to remove multiple users from a team it is better to do so in the "Teams" menu. For now, let's change an individual user's team. Heads up! This action requires the "Edit Users" permission...

Resetting passwords

You might need to reset a password on behalf of one of your users. If you are a user trying to reset your own password please click here. Otherwise let's get started. Heads up! This action requires the "Edit Users" permission. If you do not have this permission you will not be able to r...

Removing a user's picture

This article will show you how to remove a user's profile picture. This will permanently delete the user's profile picture and can not be undone. Heads up! This action requires the "Edit Users" permission. If you do not have this permission you will not be able to edit pictures. Your or...

Disabling/Enabling a user's account

This article will show you how to disable or enable a user's account from your organization. Disabling a user's account will keep all of there data, but will block a user from using Spirit. Their account can be re-enabled at any time by an administrator. A disabled account will not count towards ...

Bulk deleting users

This article will show you how to remove multiple accounts from your organization. Deleting a user will permanently delete their account. A deleted user's check in data will still be kept for event analytics. Any points earned for a team will also remain. A deleted account will not count towards ...

Delete a user

This article will show you how to remove a user's account from your organization. Deleting a user will permanently delete their account. A deleted user's check in data will still be kept for event analytics. Any points earned for a team will also remain. A deleted account will not count towards y...